Under no circumstances can the Buyer cancel the sale of an item purchased through Chiswick Auctions Ltd.
All returns are subject to the following terms and conditions:
Descriptions: Any representation in any catalogue or otherwise as to the origin, date, age, attribution, genuineness or estimated selling price of any lot is a statement of opinion only. Such statements do not constitute a representation, warranty or assumption of liability by Chiswick Auctions in relation to the lot. Any prospective buyer should satisfy themselves prior to the sale as to the reliability of the catalogue description.
Condition: Buyers are responsible for satisfying themselves concerning the condition of the property. All lots are sold as seen.
Electrical Items: All electrical items are sold as seen and Chiswick Auctions Ltd offers no guarantee as to the working condition of such items.
Refunds: We will only make a refund using the same method of payment originally used by you to pay for your purchase, or by bank transfer. Your refund will be processed as soon as possible and in any event within no more than 28 days of the day you have given us notice of cancellation.
Purchased lots can be collected from the auction room after the sale has ended at your own risk and expense. Purchased lots which remain uncollected, or for which collection has not been arranged, may incur storage charges as set out in our standard Terms and Conditions. Chiswick Auctions Ltd shall be entitled to retain purchased lots sold until all sums due have been paid.
Please be advised that clients are entirely responsible for arranging their own third-party shipping. Processing – including quoting, packing, payment and collection – will be the remit of the instructed shipping company and not that of Chiswick Auctions Ltd.
Our in-house shipping department can ship items that fit into boxes or envelopes no more than 30cm big or weigh more than 1kg. Please email shipping@chiswickauctions.co.uk for a quote.
We work in partnership with the following companies for domestic and international shipping and domestic clearances. For bigger items, please obtain a quote from the list below:
ThePackengers
Email: hellolondon@thepackengers.com
https://www.thepackengers.com/
Tel: +44 (0) 203 154 4363
Mail Boxes Etc. Chiswick
Email: info@mbechiswick.co.uk
https://www.mbe.co.uk/londonchiswick
Tel: +44 (0) 208 996 0796
Pack & Send
Email: richmondpark@packsend.co.uk
Tel: +44 (0) 208 392 6990
Alban shipping
Email: andrew@albanshipping.co.uk
Tel: +44 (0) 1582 493 099
Our recommended house clearance company:
Manor Clearance | www.manorclearance.co.uk | T: 0208 877 3993
Storage Fees
CA Ltd offers a discretionary 14 days free storage on purchased and unsold Lots from the date of the sale. Thereafter Lots not collected shall incur storage charges of:
£5.00 per lot, per day or part thereof for smalls and pictures (defined as anything that can be handled by one person)
£10.00 per lot, per day for furniture and other larger lots.
CA Ltd shall be entitled to retain said Lots until all sums due have been paid to CA Ltd. If any lot remains uncollected 21 days after the sale, storage charges shall thereafter be £10/£20 (smalls/larger items) per day and CA Ltd shall, in accordance with the Law, have the right to sell the purchased Lot to recover payment of storage charges outstanding. Any balance proceeds of sale received after payment of all sums outstanding and due to CA Ltd shall be held for the account of the Buyer.